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I found this thread on the highly-regarded Bleeping Computer forum about Piriform's piggyback installation of Chrome that caught a sophisticated and experienced user unaware. When doing a bit of research, I discovered I'm not the only one with this reaction. As I said, I'm usually very careful about piggyback installs, and this one caught me unaware. This conundrum has the potential for doing real damage to Piriform's community good will if they do not fix the installer so that this accident does not continue to happen to others. I certainly hope so as I am unwilling to pay $24.95 USD just to make a complaint, and Piriform seems unreachable otherwise. Perhaps the Piriform powers-that-be monitor this forum and will see this thread. Apparently, Chrome makes changes to the registry that creates problems for those who uninstall it and want to use another default browser ( please see link below). Nevertheless, the user who gets caught up in this will find it infuriating. At least, I want to believe that it is not deliberate. Presumably, this " glitch" was not deliberately designed into the installer.
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And I appreciate Winapp's statement that an initial lag in the installation routine can cause the user to hit "next" button before the warning screen about the piggyback install has had a chance to appear. I usually exercise caution about looking for piggyback installs.
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This is usually caused by the initial lag on the installer when it's bringing up the chrome screen, so people click the "next" button more than once, which registers as "go ahead, install chrome" This is a common problem, but not because the installer is a sneaky one. Sorry about this automated response, but we're super busy creating great applications " My preference would have been to handle this problem privately, but I couldn't do that without paying $24.95 USD for the privilege. For support with the forum, please contact one of the forum moderators. But when I sent a private email to Piriform according to the suggestion on the website, I got an automatically generated email that said, " If you have a suggestion, then please post it in our forum. I hate to make this kind of posting as my introduction to the forum. With respect, Speccy is not worth giving up Firefox as my default browser. My experience, however, was that I had to choose between having Speccy and being forced to use Chrome as my default instead of Firefox, or have Firefox and forgo Chrome. I hope it was user error, so that I can continue to recommend Piriform, along with a caution to be aware that Chrome is offered during installation. As it is, I no longer can recommend Piriform products until I know this has been fixed or until I know it was just some dumb thing I did. If the Speccy installer was deliberately designed to install Chrome without the user's permission and knowledge and this was not just user-error on my part, this is a terrible public-relations mistake. I think that foisting Chrome on the unwitting user as a "feature" of the Speccy installation, along with Chrome's aggressive and obnoxious attempt to make it the default browser will annoy many other people. I can't begin to tell you how annoying this whole time-wasting episode was.
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Then I uninstalled Speccy, rebooted, and finally Windows understood Chrome was not my default browser. However, Windows still wanted to use Chrome to open the URL. So I clicked on my computer and clicked tools/folder options/file types and noted HTML files were assigned to be opened by Firefox. After that, clicking on a URL shortcut still defaulted to Chrome. So I went to my Windows start/control panel/add or remove programs/ and clicked on set program access and defaults/custom in order to set Firefox as my default.
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I removed Chrome, but when I clicked on a URL in a NoteTab Pro file, Windows searched for Chrome despite this. But clicking on a URL link in a Notetab Pro file opened the URL up in Chrome. So I went into my Firefox, clicked on tools/options/advanced/check now in order to reset Firefox as my default. I did not want this as I am an enthusiastic Firefox user and had it set up with lots of bookmarks and menu customization. The Speccy installer also installed Chrome, and I did not know it had done this until some time later. I have been using CC Cleaner and Defraggler for years, and so last night, I decided to give Speccy a try.